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Shipping Policy
WHAT ARE THE SHIPPING METHODS, PROCESSING TIME & RATES FOR A TYPICAL ORDER?
Orders are processed between 9:00 am & 4:00 pm EST Monday - Friday, excluding holidays.
Orders placed on weekends or observed holidays will be processed the next business day.
Orders leave the building within 1-2 business days of being received.
Ground orders are shipped via FedEx to your shipping address location.
All orders are sent out through a standard shipping method
Payment will be processed when you place your order.
I HAVEN'T RECEIVED MY ORDER, MY ORDER IS MISSING ITEMS, OR MY SHIPMENT IS LATE?
Please contact us atcservice@zwilling.ca with your name and order number and a customer care representative will get back to you within 1-2 business days.
DO YOU SHIP INTERNATIONALLY?
No. All purchases made through tweezerman.ca are shipped within Canada only.
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