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Customer Care

Shipping Policy

What is the shipping method, processing time & rate for a typical order? 

Orders are processed between 9:00 am & 4:00 pm EST Monday - Friday, excluding holidays.

Orders leave the building within 5-7 business days of being received.

All orders are sent out through a standard shipping method and will require a signature at time of delivery.

Payment will be processed when you place your order.

Do you ship to P.O Boxes? 

Yes, Tweezerman Canada does ship to PO Boxes.

A tracking number will be provided in a confirmation email once the order has shipped.

I haven't received my order, my order is missing items, or my shipment is late? 

Please contact us with your name and order number and a customer care representative will get back to you shortly.

Do you ship internationally? 

All purchases made through tweezerman.ca may be shipped within Canada only.